Terms of service
Terms of Service
Last updated: May 7, 2026
Welcome to Lunmarin.
These Terms of Service, together with any policies referenced in this document, describe the rules and conditions that apply when you visit our website, use our online store, or purchase products from us.
Throughout the site, the terms “we”, “us”, and “our” refer to Lunmarin. Lunmarin operates this website and online store to provide customers with access to our products, content, features, tools, and services.
By visiting our website, using our services, or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.
Our Privacy Policy can be viewed here:
https://lunmarin.com/policies/privacy-policy
Our Refund Policy can be viewed here:
https://lunmarin.com/policies/refund-policy
Our Shipping Policy can be viewed here:
https://lunmarin.com/policies/shipping-policy
Section 1 — Eligibility and Account
By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using the website with the consent and supervision of a parent or legal guardian.
To use certain features of our website or to place an order, you may be asked to provide information such as your name, email address, billing address, shipping address, payment information, and other details necessary to complete your purchase.
You agree that all information you provide to us is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You may not transfer, sell, assign, or license your account to any other person.
Section 2 — Our Products
We make reasonable efforts to display our products as accurately as possible, including product descriptions, images, colors, sizes, materials, and other product details.
However, we do not guarantee that your device’s display of product colors or appearance will be completely accurate. Product appearance may vary depending on your screen, device settings, lighting, and other factors.
All product descriptions, pricing, promotions, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
We may limit the sales of our products to any person, geographic region, or jurisdiction, and we may limit the quantities of any products that we offer.
Section 3 — Orders
When you place an order through our website, you are making an offer to purchase the selected products.
We reserve the right to accept or decline your order for any reason, including but not limited to product availability, suspected fraud, pricing errors, shipping restrictions, payment issues, or violations of these Terms.
Your order is not accepted until we confirm acceptance and process your payment. After an order has been accepted, we may not be able to cancel or modify it, especially if it has already been processed, packed, or shipped.
If we need to cancel, change, or decline your order, we will attempt to contact you using the email address, billing address, shipping address, or phone number provided at the time of purchase.
Your purchases are subject to our Refund Policy:
https://lunmarin.com/policies/refund-policy
You represent that any products you purchase from us are for personal or household use and not for commercial resale or unauthorized export.
Section 4 — Prices, Taxes, and Billing
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product will be the price displayed at the time your order is placed, as shown in your order confirmation email.
Unless otherwise stated, product prices do not include taxes, shipping fees, handling fees, customs duties, import charges, or other applicable charges.
You agree to provide current, complete, and accurate purchase, billing, payment, and account information for all purchases made through our website.
You represent and warrant that:
- the payment information you provide is true, correct, and complete;
- you are authorized to use the payment method provided;
- charges incurred by you will be honored by your payment provider; and
- you will pay all charges incurred by you, including applicable shipping fees and taxes.
Section 5 — Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy:
https://lunmarin.com/policies/shipping-policy
Delivery times are estimates only and are not guaranteed unless expressly stated. Shipping delays may occur due to carrier delays, customs processing, high order volume, weather, holidays, supply chain issues, or other events outside our reasonable control.
We will make reasonable efforts to ship orders within the estimated processing and delivery timeframes shown on our website or provided at checkout.
If we are unable to ship your order within the stated timeframe, or if no timeframe was stated and we are unable to ship within the time required by applicable law, we will notify you and provide available options, which may include waiting for the delayed shipment or canceling the order for a refund.
Please make sure your shipping address is accurate before placing your order. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
If your package appears to be lost, damaged, or significantly delayed, please contact us at:
We will review the situation and help you find an appropriate solution.
Section 6 — Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our Refund Policy:
https://lunmarin.com/policies/refund-policy
Please review our Refund Policy carefully before placing an order.
To request a return, refund, or exchange, please contact us at:
Items sent back to us without prior approval may not be accepted.
Section 7 — Intellectual Property
All content on our website, including but not limited to text, images, graphics, logos, product names, product descriptions, videos, audio, design, layout, and other materials, is owned by or licensed to Lunmarin and is protected by applicable intellectual property laws.
You may use our website and content for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, modify, publish, display, transmit, sell, resell, or exploit any part of our website, products, content, or services without our prior written permission.
The Lunmarin name, logo, product names, and related branding are trademarks or trade names of Lunmarin. You may not use them without our prior written consent.
All other trademarks, logos, product names, and company names appearing on our website are the property of their respective owners.
Section 8 — Third-Party Services and Links
Our website may include links to third-party websites, tools, apps, payment providers, shipping providers, or other services that are not owned or controlled by us.
We are not responsible for the content, accuracy, privacy practices, terms, products, services, or actions of any third-party websites or services.
Your use of third-party services is at your own risk and may be subject to separate terms and policies provided by those third parties.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
Section 9 — Relationship with Shopify
Our store is powered by Shopify, which enables us to provide our online store and related services.
However, any sales and purchases made through our store are made directly between you and Lunmarin. Shopify is not responsible for any aspect of the sale between you and Lunmarin, including any injury, damage, loss, claim, refund, return, or dispute related to products purchased from us.
By using our website and services, you acknowledge and agree that Shopify and its affiliates are not responsible for your purchases or transactions with Lunmarin.
Section 10 — Privacy
Your submission of personal information through our website is governed by our Privacy Policy:
https://lunmarin.com/policies/privacy-policy
Because our store is powered by Shopify, Shopify may also collect and process certain personal information related to your access to and use of our website and services.
Please review our Privacy Policy for more information about how we collect, use, share, and protect your personal information.
Section 11 — Reviews, Comments, and Feedback
If you submit reviews, comments, photos, videos, suggestions, ideas, feedback, or other content to us, whether through our website, email, social media, or other channels, you grant us a worldwide, royalty-free, sublicensable, transferable license to use, reproduce, publish, display, distribute, modify, and promote that content in connection with our business, website, marketing, and services.
You represent that you own or have the necessary rights to submit such content and that your content does not violate the rights of any third party.
You agree that your content will not be unlawful, abusive, defamatory, obscene, misleading, infringing, or harmful, and will not contain malware, viruses, or other harmful code.
We reserve the right, but have no obligation, to monitor, edit, remove, or refuse any content that we determine violates these Terms or is otherwise inappropriate.
Section 12 — Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other information.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on our website is inaccurate at any time, including after you have submitted your order.
If your order is canceled after payment has been processed, we will issue a refund to your original payment method, unless otherwise required by applicable law.
Section 13 — Prohibited Uses
You may use our website and services only for lawful purposes.
You agree not to use our website or services:
- for any unlawful, fraudulent, abusive, or malicious purpose;
- to violate any applicable laws, regulations, or third-party rights;
- to infringe upon our intellectual property rights or the intellectual property rights of others;
- to submit false, misleading, or inaccurate information;
- to harass, abuse, insult, harm, defame, intimidate, or discriminate against any person;
- to upload or transmit viruses, malware, or harmful code;
- to spam, phish, pharm, pretext, scrape, crawl, or otherwise collect data in a way that harms, overloads, or interferes with our website;
- to bypass, interfere with, or circumvent any security or access-control measures;
- to impersonate any person or entity;
- to engage in any conduct that restricts or interferes with any other person’s use of our website or services.
Reasonable access by ordinary search engines, shopping platforms, analytics tools, and other services that help users discover our website is not prohibited, provided that such access does not violate our robots.txt file, harm our services, or violate applicable law.
We reserve the right to suspend, restrict, or terminate access to our website or services if we believe these Terms have been violated.
Section 14 — Termination
We may terminate or suspend your access to our website or services at any time, without notice, if we determine that you have violated these Terms or applicable law.
You will remain responsible for all amounts due up to and including the date of termination.
Sections relating to intellectual property, feedback, privacy, warranty disclaimers, limitation of liability, indemnification, governing law, and any other provisions that by their nature should survive termination will continue to apply after termination.
Section 15 — Disclaimer of Warranties
Our website, services, and products are provided to the fullest extent permitted by law.
Except as expressly stated by Lunmarin, we do not guarantee, represent, or warrant that:
- our website or services will be uninterrupted, timely, secure, or error-free;
- the information on our website will always be accurate, complete, or current;
- any product will meet your expectations beyond the product descriptions provided; or
- any defects or errors will be corrected immediately.
To the fullest extent permitted by applicable law, our website, services, and products are provided “as is” and “as available,” without warranties of any kind, whether express or implied.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
Section 16 — Limitation of Liability
To the fullest extent permitted by applicable law, Lunmarin and its owners, employees, contractors, affiliates, service providers, and licensors will not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of our website, services, or products.
To the fullest extent permitted by applicable law, our total liability for any claim relating to your purchase or use of our products or services will not exceed the amount you paid for the product or service giving rise to the claim.
Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
Section 17 — Indemnification
You agree to indemnify, defend, and hold harmless Lunmarin and its owners, employees, contractors, affiliates, service providers, and licensors from any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising from:
- your breach of these Terms;
- your violation of applicable law;
- your violation of any third-party rights; or
- your misuse of our website, services, or products.
This indemnification obligation applies to the fullest extent permitted by applicable law.
Section 18 — Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the unenforceable portion will be deemed severed from these Terms.
The remaining provisions will remain valid and enforceable.
Section 19 — Waiver and Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with any policies posted on our website, constitute the entire agreement between you and Lunmarin regarding your use of our website, services, and products.
These Terms replace any prior or contemporaneous agreements, communications, or proposals between you and Lunmarin regarding the same subject matter.
Section 20 — Assignment
You may not assign, transfer, or delegate these Terms or any of your rights or obligations under these Terms without our prior written consent.
We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice, to the fullest extent permitted by applicable law.
Section 21 — Governing Law
These Terms of Service and any separate agreements whereby we provide you products or services will be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles, unless otherwise required by applicable consumer protection laws.
You and Lunmarin agree that any dispute arising from or relating to these Terms, our website, or our services will be handled in the state or federal courts located in California, United States, unless otherwise required by applicable law.
Nothing in this section limits any mandatory rights you may have under the laws of your country, state, or province of residence.
Section 22 — Changes to These Terms
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.
If we make material changes to these Terms, we will provide notice as required by applicable law.
Your continued use of our website or services after any changes are posted constitutes acceptance of those changes.
Section 23 — Contact Information
Questions about these Terms of Service should be sent to us at:
Business / trading name:
Lunmarin
Website:
Email: